Why the best aren't promoted: 3 communication rules that are crucial for your career and salary

Raises and bonuses rarely depend solely on work results. In many companies, what becomes crucial is not that, that what you do, and how whether you talk about it and whether you are heard at all. Exploring the career paths of many specialists, the author of the bestseller Supercommunicators Charles Duhigg concluded that it is communication that most often determines who gets new opportunities and who remains unnoticed. In a comment for CNBC Make It Duhigg names three practices that are helpful for career growth.Make sure you're having the same conversation.A conversation seems to have clear boundaries, yet, according to Charles Duhigg, it is rarely straightforward. In fact, communication can shift between three different types:Practical conversations: people make decisions, plan, and solve problems.Emotional conversations: someone expresses feelings and seeks not so much solutions as compassion and understanding.Social conversations: people connect with each other and with society.The type of conversation determines how you should listen to and respond to your interlocutor. Successful communication is only possible when both parties are having the same type of conversation at the same time. If this is not the case, difficulties arise not only with understanding but also with forming a sense of mutual connection.To be on the same wavelength, it's worth pausing for a moment and asking yourself what type of conversation is taking place, and either adapt to the other person where they are, or invite them to join you, the expert explains.Ask more in-depth questions.Duhigg says that super-communicators ask more questions than others, but their strength lies not only in quantity but also in depth. Superficial "invitational" questions can draw people into conversation but remain limited. In contrast, deep questions touch on values, beliefs, and personal experiences, creating more meaningful communication.Imagine you're meeting someone at a networking event, and they're talking about their profession. Instead of asking where they work, a deeper question would be, "What motivated you to choose this particular field?""The more we get used to asking deeper questions, the more we notice that people want to communicate with us," says Duhigg.Listen and prove it.Listening is not a passive process, but an active activity. It is important not only to be silent and hear the interlocutor, but also to demonstrate attention. One way is to repeat what was said in your own words, which helps to show interest and confirm attentiveness in the conversation.Duhigg emphasizes that the goal of active listening is not to imitate, but to demonstrate attention and comprehension of what the interlocutor has said. Effective communicators confirm their understanding with questions like "Did I understand correctly?", which makes the dialogue more meaningful. This approach is the basis of social reciprocity: when a person feels listened to, they are more likely to listen in return.

Why the best aren't promoted: 3 communication rules that are crucial for your career and salary

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Why the best aren't promoted: 3 communication rules that are crucial for your career and salary

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