"Won't AI replace me?", "Will I be able to handle the new processes?", "Why change anything at all?": digital transformation is mostly hampered by internal resistance. Ukrainian companies that have overcome resistance, fears, and misunderstandings of their teams show that change can be managed. LIGA.net has collected real-life cases of Ukrsibbank, Philip Morris Ukraine, and Wellbeing Company and made conclusions that every leader implementing AI or digital tools should know.

Resistance to change: how teams react and what works

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