How to speak without violence in teams

Imagine a colleague is late for a meeting. You've been waiting for 15 minutes, and your mind is spinning: "Irresponsible. Always like that." When she finally shows up, you say: "You're as usual!".

Sound familiar? Scenes like this are not uncommon in the business world. They create tension in teams, increase conflicts and undermine trust.

Every year, at the end of November, the global campaign " 16 Days Against Violence " starts. This is a good reason to talk about the fact that violence does not start with physical actions, but with words. Especially in team communication.

Nonviolent Communication: A Tool for the Leader of the 21st Century

Psychologist Marshall Rosenberg developed the concept of nonviolent communication (NVC). It has long been a part of corporate communication practices in companies with a developed culture. The idea is simple: speak not to defend or attack, but to understand.

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